Emotion At Work

Episode 5 - Emotion at Work in talk - Negotiating Identity in conversation

In this episode, Phil talks with Georgie Nightingall about changing up the standard networking type conversation. A lot of the talk we do, especially in a networking-type setting is ritualized. What we mean by that is the types of questions we ask, the responses we give and the way we interact are almost pre-set.  A good example of this would be the classic 'So... what do you do?' type question at a networking event. During our conversation, we go on to explore conversations in the workplace, in teams, online and the link to the identity or identities we build for ourselves. We also cover identity at work, at home, and how the boundaries can/do/will become blurred. I thoroughly enjoyed my chat with Georgie and below are the links to all the different theories or concepts we have discussed:
 
Relevance theory and meaning:
http://www.phon.ucl.ac.uk/publications/WPL/02papers/wilson_sperber.pdf
https://www.thoughtco.com/relevance-theory-communication-1691907
 
Trigger Conversations and their events:
https://www.triggerconversations.co.uk/
https://www.triggerconversations.co.uk/#EVENTS
 
Conversation(al) rtiuals
https://hbr.org/1995/09/the-power-of-talk-who-gets-heard-and-why
https://youtu.be/CFa2m-tLIaE
 
Allowable contributions
http://www.sscnet.ucla.edu/soc/faculty/heritage/Site/Publications_files/CA%20and%20INSTITUTIONAL%20TALK_LSI.pdf
 
Allowable contributions and improvisation:
https://www.bangor.ac.uk/mindfulness/documents/DisciplinedImprovisation.pdf
 
Books:
https://www.amazon.co.uk/Artists-Way-Discovering-Recovering-Creative/dp/0330343580
https://www.amazon.co.uk/Tools-Titans-Billionaires-World-Class-Performers/dp/1785041274/ref=sr_1_1?ie=UTF8&qid=1499675468&sr=8-1&keywords=tools+of+titans
 
Thanks for listening. If you enjoy what you hear, then please leave us a review!
 
More from Georgie:
LinkedIn: https://www.linkedin.com/in/georgienightingall/ 
Twitter: https://twitter.com/GeorgieNight 
georgie@triggerconversations.co.uk 
 
Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/  
Learn more about Emotion at Work: https://www.emotionatwork.co.uk  
Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

Episode 4 - Emotion At Work in Purpose and Meaning at work

This podcast is about sharing ideas, insights, research, and experiences around emotion in the workplace.  Here we explore the breadth and depth of emotions so listeners can use what we discuss to help enrich lives or help protect from or reduce harm.  We focus on the roles #emotion #credibility and #deception play in the workplace.
For this episode, we interview Ben Fletcher and he is sharing with us his personal journey to working with a purpose.  It started at a function level with his role as an FD and translated it across to running a whole business when he stepped into the role of MD as Boots Opticians.  It was here that Ben and I met and collaborated.
During our chat, we explore breaking stereotypes, the role of identity in the workplace, and in particular the role the business has in shaping identity.  There is a balance in the podcast between what we think, how creating purpose-led functions/businesses happen, and advice for others wanting to go on the same journey. Ben tells us some of his top tips for creating a true purpose-led business and shares some resources that he has and continues to use to help create purpose-led businesses.  During our conversation, we talk about some specific things and they can be found here:
The 'lone nut' video;
https://youtu.be/fW8amMCVAJQ
Simon Sinek and start with why:
https://youtu.be/u4ZoJKF_VuA
John Browne - Connect
https://www.amazon.co.uk/Connect-companies-succeed-engaging-radically-ebook/dp/B00XIXWL3U
Head Heart and Brain
https://www.headheartbrain.com/ 
 
More from Ben Fletcher:
Twitter: https://twitter.com/arrowmaker76 
LinkedIn https://www.linkedin.com/in/ben-fletcher-2a95252/?ppe=1
 
Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/  
Learn more about Emotion at Work: https://www.emotionatwork.co.uk  
Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  

Episode 3 - Emotion at Work in Learning - *SPECIAL EDITION* from the CIPD's L&D Show

In this special edition of the Podcast, you will get to hear Phil interview some special guests from the CIPD's L&D show as well as hear the Ignite talk he did at the event.  As this was recorded live at the event, the audio volume is changeable through the podcast, and thanks for bearing with it.  Our guests on this episode:
Peter Cheese - Chief Exec of the CIPD
Jo Cook - Deputy Editor of Training Journal & founder of Lightbulb Moment 
Barbara Thompson - Learning and Performance Consultant
In wide-ranging interviews, we cover paradoxes, identity, superbikes, deception, and the tendency to want to squeeze emotion out of people in the workplace.  Here are some links to some of the themes we discuss if you want to find out more:
Moravec's paradox - https://en.wikipedia.org/wiki/Moravec%27s_paradox
An early paper by James Pennebaker on the therapeutic properties of journaling - http://www.gruberpeplab.com/teaching/psych3131_summer2015/documents/14.2_Pennebaker1997_Writingemotionalexperiences.pdf 
Impression Management - https://en.wikipedia.org/wiki/Impression_management
Video of the Ignite talk you hear - https://youtu.be/clId_aHDLyY 
 
Happy listening!
 
More from Peter Cheese:
LinkedIn: https://www.linkedin.com/in/petercheese/
Twitter: https://twitter.com/Cheese_Peter
 
More from Jo Cook:
LinkedIn: https://www.linkedin.com/in/jocooklightbulb/
Twitter: https://twitter.com/LightbulbJo
 
More from Barbara Thompson:
LinkedIn: https://www.linkedin.com/in/barbarathompson1/
Twitter: https://twitter.com/CaribThompson
 
Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/  
Learn more about Emotion at Work: https://www.emotionatwork.co.uk  
Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  
 

Episode 2 - Emotional Inauthenticity, Burnout and Coping Mechanisms

In this episode, we talk with SJ Lennie who is a DI at Greater Manchester Police who is taking a sabbatical to complete her Ph.D. at Manchester Metropolitan University. Her area of research, emotional inauthenticity, and the psychological impact of the emotional labor of police officers.  Having been a police officer for 15 years with a successful career at Hampshire and Greater Manchester Police and as a detective inspector.
We talk about the impact that organizational rules and culture have on both the emotions that you are allowed to display and to feel. This conversation broadens out into the coping mechanisms and strategies that police officers use to help navigate the emotional labor (the emotions they feel) and the emotional work (working with others' emotions) that is required in their job.
Some examples of these coping mechanisms include; suppression, repression, alcohol, and acting.  Interestingly, SJ's personal experience and her research are showing that the majority of strategies that are used are psychologically unhealthy for the officers. Finally, we bring the conversation together to think about what we the listeners can learn and take from this into our daily lives or into our workplaces.
 
We talk with each other about a variety of research papers and books and you can find links to them all here:
 
Goffman, E. On facework http://anthropology.msu.edu/anp420-us14-ss1/files/2012/06/4.-Goffman-On-Face-work.pdf 
Hochschild, A. R. (2003) The Managed Heart. The commercialization of human feeling. 20th Anniversary Edition ed., London: University of California Press.
https://www.amazon.co.uk/Managed-Heart-Commercialization-Human-Feeling/dp/0520272943/ref=sr_1_3?ie=UTF8&qid=1494404818&sr=8-3&keywords=Arlie+hochschild 
Stevens, A. (2001) Jung: A very short introduction. Oxford: Oxford University Press.
http://learningsources.altervista.org/Jung_a_short_introduction.pdf 
Pennebaker, J.W. (1997) ‘Writing about Emotional Experiences as a Therapeutic Process’. Psychological Science, 8(3) pp. 162 - 166.https://www.researchgate.net/profile/James_Pennebaker/publication/243785750_Writing_About_Emotional_Experiences_as_a_Therapeutic_Process/links/571e3c1a08aed056fa226995/Writing-About-Emotional-Experiences-as-a-Therapeutic-Process.pdf?origin=publication_detail 
Pennebaker, J.W. and Seagal, J.D. (1999) ‘Forming a Story: The Health Benefits of Narrative’. Journal of Clinical Psychology, 55(10) pp. 1243 - 1254.https://www.ncbi.nlm.nih.gov/pubmed/11045774
Liberman, M.D., Eisenberger, N.I., Crockett, M.J., Tom, S.M., Pfeifer, J.H. and Way, B.M (2007) ‘Putting Feelings Into Words: Affect Labeling Disrupts Amygdala Activity in Response to Affective Stimuli’. Psychological Science, 18(5), pp. 421 - 428.
https://www.ncbi.nlm.nih.gov/pubmed/17576282
 
Find SJ here: https://twitter.com/sjseventeen 
 
Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/  
Learn more about Emotion at Work: https://www.emotionatwork.co.uk  
Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/  
 
 

Episode 1 - Emotion At Work, our FIRST EVER podcast

This podcast is about sharing ideas, insights, research, and experiences around emotion in the workplace.  Here we explore the breadth and depth of emotions so listeners can use what we discuss to help enrich lives or help protect from or reduce harm.  We focus on the roles #emotion #credibility and #deception play in the workplace. 
Our first episode is more of a broadcast from our host, Phil Willcox, talking about why the Emotion at Work podcast is a thing. He sets out:
1) That the podcasts will be a series of conversations with researchers and/or practitioners and/or business leaders. Some guests may be in more than one camp.
2) Each podcast will be an authentic recording of the conversation that was had.  There will be no splicing editing or cutting out.  We want you the listener to hear it in its true form.
3) This podcast supports the goals of emotion at work as what you hear will be helpful in enriching lives or reducing harm in the workplace.  The guests and Phil talk about hints, tips, and techniques to help listeners find out how to work with emotion, credibility, and deception in the workplace more effectively.  
4) That we are a work in progress.  This is the first of many podcasts and we will learn and evolve with time.  We are excited you are along for the ride.
Thanks for listening!
 
Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/  
Learn more about Emotion at Work: https://www.emotionatwork.co.uk  
Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/