Emotion At Work

The Emotion at Work Podcast

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Episodes

6 days ago

During this episode my guest today is Libby Sander, a leading thinker on understanding the future of work and how we can re-imagine work to live more meaningful and creative lives.
 
We discuss how physical work environments affect cognitive, emotional, and relational reactions, highlighting the importance of focus and concentration for knowledge workers. We discuss how open-plan offices could hinder productivity due to noise distractions and mention the positive impact of a sense of beauty in workplaces on mood and creativity.
 
Links 
 
Libby Sander LinkedIn: https://au.linkedin.com/in/libbysander 
 
How spaces can make us better versions of ourselves | Libby Sander: https://www.youtube.com/watch?v=cscBdhU0QYA 
 
Libby Sander’s website: https://www.libbysander.com/ 
 
Psychological perceptions matter: Developing the reactions to the physical work environment scale: https://www.sciencedirect.com/science/article/abs/pii/S0360132318307157
 
Open-plan office noise is stressful: multimodal stress detection in a simulated work environment: https://www.cambridge.org/core/journals/journal-of-management-and-organization/article/abs/openplan-office-noise-is-stressful-multimodal-stress-detection-in-a-simulated-work-environment/F3EF8D2DF47767F18CBF5C081D6AB3A0 
 
Externally-induced meditative states: an exploratory fMRI study of architects’ responses to contemplative architecture - https://www.sciencedirect.com/science/article/pii/S2095263517300055
 
Get a proper chair, don’t eat at your desk, and no phones in the loo – how to keep your home workspace safe and hygienic (theconversation.com) 
 

Wednesday Mar 13, 2024

During this episode my guest today is Emma Wall, Practice Manager at a large General Practice in Derby.  We take a deep dive into the challenges faced in leadership during remote and hybrid work environments, particularly focusing on emotions at work.
 
Primary care is a hugely challenging setting from an emotion perspective. Patients are unwell and/or emotionally charged already, so their ability to regulate their emotions is inhibited. Those providing primary care are often over stretched. Those that are there to help the patients and those providing the care are then contending with regulating their own emotions as well as the emotions of all those around them.
 
Our conversation touches on various aspects such as resilience, adaptability, communication strategies and understanding yourself better through tools like Myers-Briggs tests and Clifton's strengths finder. We discuss the importance of clear communication, setting expectations, engaging individuals before tasks, and being mindful of team dynamics.
 
Emotional labour and emotion work are subjects we have covered in episodes 2, 25, 26 and 27 as well as the special edition of episode 37. If you are after more on emotional labour listen to those podcasts next, links below. 
 
Links
 
Emma Wall LinkedIn - https://www.linkedin.com/in/emmawallwriter/
 
Book - Emotions Revealed by Paul Ekman - Emotions Revealed By Paul Ekman | Used | 9780805083392 | World of Books (wob.com)
 
Myers-Briggs personality test -  Myers-Briggs Type Indicator® (MBTI®) | Official Myers Briggs Personality Test (themyersbriggs.com)
 
16 Personalities website - Free Personality Test | 16Personalities
 
Big Five personality test - Free Big Five Personality Test - Accurate scores of your personality traits (truity.com)
 
How to start a Movement TED Talk by Derek Sivers - Derek Sivers: How to start a movement | TED Talk
 
Simon Sinek TED Talk - Simon Sinek: How great leaders inspire action | TED Talk
 
The Clifton Strengths personality assessment on Gallup - Clifton Strengths Online Talent Assessment | EN - Gallup
 
Emotional Wellbeing in the Workplace report
Sign up or log in to the Emotion at Work Community here for free: https://community.emotionatwork.co.uk/signup
Go to “Research & Analysis”
Download the report, “Emotional Wellbeing in the Workplace”.
 
Previous episodes on emotional labour
Episode 2 - https://emotionatwork.co.uk/episode-2-emotional-inauthenticity-burnout-and-coping-mechanisms/
Episode 25 - https://emotionatwork.co.uk/episode-25-emotion-at-work-in-emotional-intelligence/
Episode 26 - https://emotionatwork.co.uk/episode-26-emotion-at-work-in-emotional-exploitation/
Episode 27 - https://emotionatwork.co.uk/episode-27-emotion-at-work-in-emotion-regulation/
Episode 37 - https://emotionatwork.co.uk/episode-37-special-edition-a-focus-on-emotion/

Wednesday Feb 14, 2024

Our guest today is Adrian Salazar, who is Head of Culture and Integrity at SafetyWing.  SafetyWing offers insurance for travellers and remote teams.
We explore important topics like being authentic and discuss buzzwords that influence company values.  Then we'll chat about SafetyWing's culture, focusing on ideas like integrity and authenticity, and why having a positive culture and well-being can greatly benefit any organisation.
 
Links
Adrian Salazar LinkedIn – https://www.linkedin.com/in/theadriansalazar/
SafetyWing - https://safetywing.com/
Arlie Hochschild’s book - The Managed Heart: Commercialization of Human Feeling: Amazon.co.uk: Hochschild, Arlie: 9780520272941: Books
Imposter phenomenon -  Dr. Pauline Rose Clance - IMPOSTOR PHENOMENON

Thursday Jan 25, 2024

Part 3 of today's special edition, we'll delve into a topic we've previously explored — the imposter phenomenon. Our guest today, Hanne Vincent, is deeply intrigued by this phenomenon and brings compelling practical tips and ideas to combat this.
 
This episode is particularly crucial as we aim to not only unravel the essence of the imposter, but also approach it from a unique perspective, integrating practical insights into our discussion.
 
This is our final of the 3 episodes of The Masked Employee.  If you missed the earlier episodes in part 1 and 2, go back and listen now.
 
Links
 
Hanne Vincent LinkedIn: https://www.linkedin.com/in/hanne-vincent-45634549/
 
Clance imposter phenomenon questionnaire - https://paulineroseclance.com/pdf/IPTestandscoring.pdf 
 
Link to survey questions prefilled - https://docs.google.com/forms/d/e/1FAIpQLSc2E3PBHsh-pdpKazjh1xQ5S_llPxLF29phce3XjMtmBtkimg/viewform?usp=pp_url&entry.709005419=40+or+less&entry.1014670236=16&entry.1134145889=Male&entry.1879501362=1&entry.1161321040=1&entry.698482247=1&entry.1310872487=1&entry.1659318631=1&entry.897278608=1&entry.1780178474=1&entry.47341763=1&entry.435106174=1&entry.95459450=1
 
Why women don’t apply for job unless they’re 100% qualified - https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified
 
Previous Emotion at Work episodes on the topic of imposter phenomenon:
 
Episode 50 - Emotion at Work in the Imposter Phenomenon - https://emotionatwork.co.uk/episode-50-emotion-at-work-in-the-imposter-phenomenon/
 
Episode 16 – Emotion at Work Stories – Imposter Syndrome with Amanada Arrowsmith (@pontecarloblue) - https://emotionatwork.co.uk/episode-16-emotion-at-work-stories-imposter-syndrome/

Thursday Jan 18, 2024

Part 2 of today's special edition, we'll delve into a topic we've previously explored — the imposter phenomenon. Our guest today, Hanne Vincent, is deeply intrigued by this phenomenon and brings compelling practical tips and ideas to combat this.
This episode is particularly crucial as we aim to not only unravel the essence of the imposter, but also approach it from a unique perspective, integrating practical insights into our discussion.
Enjoy part 2 of 3 of the podcasts, and if you missed part 1 go back and listen now.    
 
Links
Hanne Vincent LinkedIn: https://www.linkedin.com/in/hanne-vincent-45634549/
Previous Emotion at Work episodes on the topic of imposter phenomenon:
Episode 50 - Emotion at Work in the Imposter Phenomenon - https://emotionatwork.co.uk/episode-50-emotion-at-work-in-the-imposter-phenomenon/
Episode 16 – Emotion at Work Stories – Imposter Syndrome with Amanada Arrowsmith (@pontecarloblue) - https://emotionatwork.co.uk/episode-16-emotion-at-work-stories-imposter-syndrome/
 
 

Thursday Jan 11, 2024

In today's special edition, we'll delve into a topic we've previously explored — the imposter phenomenon. Our guest today, Hanne Vincent, is deeply intrigued by this phenomenon and brings compelling practical tips and ideas to combat this.
This episode is particularly crucial as we aim to not only unravel the essence of the imposter, but also approach it from a unique perspective, integrating practical insights into our discussion.
 
Links
Hanne Vincent LinkedIn: https://www.linkedin.com/in/hanne-vincent-45634549/
 
Susanne Imes and Dr Pauline Rose Clance - Dr. Pauline Rose Clance - IMPOSTOR PHENOMENON  4.3.7-6-IP-High Achieving Women.doc (paulineroseclance.com)
 
Dr. Valerie Young in the discussion - Valerie Young - Impostor Syndrome Institute
 
Previous Emotion at Work episodes on the topic of imposter phenomenon:
 
Episode 50 - Emotion at Work in the Imposter Phenomenon - https://emotionatwork.co.uk/episode-50-emotion-at-work-in-the-imposter-phenomenon/
 
Episode 16 – Emotion at Work Stories – Imposter Syndrome with Amanada Arrowsmith (@pontecarloblue) - https://emotionatwork.co.uk/episode-16-emotion-at-work-stories-imposter-syndrome/
 

Thursday Nov 30, 2023

Welcome to the Emotion at Work podcast. Today, we’re switching it up a little with Lizzi Philokyprou from the Emotion at Work team asking Phil questions she wish she knew about emotion(s) and emotional intelligence. While Phil opens and closes the podcast it is Lizzi asking the questions and shaping the conversation. 
Phil as the co-founder of Emotion at Work has LOADS of knowledge and experience in his head which Lizzi wanted the listeners to know. Starting with some key definitions we move into the universality (or not) of emotions and then into emotion regulation strategies. Phil sprinkles a mix of research, practical examples and the odd film reference into this episode which Lizzi described after the recording as hugely interesting, relatable and helpful. 
Links:
Emotion at Work website - https://emotionatwork.co.uk/
Emotions Revealed book - https://www.paulekman.com/resources/books/
Handbook of Emotion Regulation - https://blackwells.co.uk/bookshop/product/9781462520732?gC=5a105e8b&gad_source=1&gclid=Cj0KCQiAgqGrBhDtARIsAM5s0_kub3ktT7MDcEkKXfclE_hL7AHmQmI1K-gHCv6dHg6ZBP-rUHuoUTgaAvGhEALw_wcB
 

Thursday Oct 19, 2023

Welcome to a special edition of the Emotion at Work podcast. This episode is part of a double feature, and we've teamed up with our friends from Mind Tools FB (that's Mind Tools For Business) for a truly exciting collaboration. It all took place at the Festival of Work in London back in 2023, where we hosted a thought-provoking fringe event.
 
During our time at the Festival of Work, we discovered some fascinating insights and hot takes, and we can't wait to delve into them with you. In our previous Mind Tools episode, we tackled one of these hot takes, and today, we're diving headfirst into the topic of communities.
 
The hot take on our plate today is this: "L&D can never build communities as they're not targeted or rewarded for it." It's a bold statement, and we're eager to explore it from all angles.
 
We're joined by our guests, each bringing their unique perspectives to the table. We have Ross Garner and Nahdia Khan from Mind Tools, along with Lizzi Philokyprou from the Emotion at Work team.
 
So, grab your headphones and get ready for an engaging discussion as we unravel the intricacies of building communities in the world of Learning and Development. It's going to be an insightful journey, and we're delighted to have you along for the ride!
 
Links:
Ross’ LinkedIn -  https://www.linkedin.com/in/ross-garner-8594a341/?originalSubdomain=uk
Nahdia’s LinkedIn - https://www.linkedin.com/in/nahdia-khan-684945/?originalSubdomain=uk
Lizzi’s LinkedIn - https://www.linkedin.com/in/lizzi-philokyprou-3136a0164/
Mind Tools For Business Podcast - https://mindtoolsbusiness.com/resources/podcast
Ross Garner mentions this book -  https://markbritz.com/the-book-social-by-design
 
 

Tuesday Sep 19, 2023

Welcome to the Emotion at Work podcast. Today, we’re hearing from Liam Martin, who’ll share his knowledge of recent academic research on the subject of working from home, productivity, and share his own personal stories of the advantages of remote work.
Liam is the co-founder and Chief Marketing Officer at Time Doctor, which is a tool for gaining insights into productivity for remote teams. Time Doctor provides managers with the reassurance that individuals are indeed engaged in their designated tasks, as the platform efficiently handles various systems and processes, enabling managers to focus on cultivating their soft skills.
 
Links:
Liam’s website - https://www.timedoctor.com
Liams’s LinkedIn - https://www.linkedin.com/in/liammcivormartin/
Liam’s Instagram - https://www.instagram.com/liamremote/?hl=en
Liam’s Twitter - @liamremote
Liam’s Book – Running Remote - https://www.runningremotebook.com
Brian Elliot/Future Forum Slack launches the Future Forum to create a better way to work | Slack
Free resource and free talks Running Remote - YouTube
Y Combinator Research - https://www.saastr.com/58-of-top-yc-companies-are-hqd-in-the-sf-bay-area-but-are-partially-or-fully-remote/
Fireside chat with Brian Elliott, Founder Future Forum - https://youtu.be/ifkmzOR_crU?t=718
 

Tuesday Aug 15, 2023

Welcome to the Emotion at Work podcast. In today's conversation, Phil is joined by Melissa Doman, an expert in organisational psychology, a former clinician specialising in mental health, and a dedicated professional focusing on workplace mental well-being. Melissa is also the author of the book, "Yes, You Can Talk About Mental Health at Work: Here's why … and How to Do it Really Well”.
 
During the conversation, Melissa offers a practitioner's viewpoint on the unspoken rules and expectations surrounding emotions, emotion regulation and expression, and shares how the art of Salsa dancing serves as a meditative practice for her.
 
Links:
Arik Cheshin Transcription-Episode-45-Emotion-at-Work-in-Emotion-Expression.pdf (emotionatwork.co.uk)
Melissa Doman’s book Yes, You Can Talk About Mental Health at Work, Here's Why ... and How to Do it Really Well: Amazon.co.uk: Doman MA, Melissa: 9781789563030: Books
Paul Ekman Paul Ekman Books | Emotions Revealed
Melissa’s website Melissa Doman, M.A. | Mental Health at Work | Awareness is Great - Action is Better.™
Melissa’s LinkedIn Melissa Doman, M.A. | LinkedIn
Melissa Doman Instagram @thewanderingmel

Thursday Jul 27, 2023

In this episode, Phil discusses his research paper titled "Managers Feel The Pinch."
 
If you hold a managerial position, work in HR, learning and development, or organisational development, and you wish to assist your managers in enhancing their emotional well-being, what steps can you take? How can you provide assistance?
 
Phil reveals the research findings that shed light on the reasons why managers may face challenges with their emotional well-being. Throughout this podcast, there are opportunities for reflection and consideration, along with numerous practical tips to aid you in supporting your managers.
 
 
Links:
 
Research Paper – Managers Feel The Pinch - https://ey8bj6rukjo.exactdn.com/wp-content/uploads/2023/07/Managers_Feel_The_Pinch_Report_PDF-2.pdf 
 
Episode 27 – Emotion at Work in Emotion Regulation – James Gross -  https://emotionatwork.co.uk/episode-27-emotion-at-work-in-emotion-regulation/
 
Episode 26 – Emotion at Work in Emotional Exploitation - https://emotionatwork.co.uk/episode-26-emotion-at-work-in-emotional-exploitation/
 
Episode 2 – Emotional Inauthenticity, burnout and coping mechanisms - https://emotionatwork.co.uk/episode-2-emotional-inauthenticity-burnout-and-coping-mechanisms/
 
Does it really pay to be civil? - https://ourpublicservice.org/blog/does-it-really-pay-to-be-civil/
 
If you would prefer to read the podcast click here: Transcription – Episode 63 – Managers Feel The Pinch
 

Friday Jun 23, 2023

Welcome to another episode of the Emotion at Work podcast! In today's conversation, Phil sits down with Sam Isaacson, a renowned coach and technology thought leader, to delve into the fascinating world of coaching and its future.
 
Throughout this episode, Phil and Sam explore the use of artificial intelligence (AI) and chatbots in coaching. They dissect the role that AI plays in the coaching landscape and eagerly ponder what lies ahead for AI coaching.
 
Additionally, our hosts touch upon the concept of coaching pools, discussing both the merits and drawbacks of AI coaching within the realm of work.
 
Sam generously shares a wealth of resources to expand your knowledge in the space of AI and the future of coaching. This engaging conversation offers invaluable insights into the evolving world of coaching and its integration with advanced technologies.
 
References and links:
 
Sam Issacson LinkedIn - https://uk.linkedin.com/in/samisaacson
 
The tension of coaching and technology – LinkedIn article - https://www.linkedin.com/pulse/tension-coaching-technology-sam-isaacson/?trackingId=OpONHl0ESwy5ZAoOH6Yrvw%3D%3D
 
Sam Issacson website - https://www.isaacson.uk
 
Sam’s book: “How to Thrive as a Coach in a Digital World” - https://www.amazon.co.uk/Education-Humanities-Sciences-Counselling-Psychotherapy/dp/0335250610
 
Nancy Kline coaching - https://www.timetothink.com
 
Eliza technology - https://web.njit.edu/~ronkowit/eliza.html
 
ChatGPT – https://openai.com/blog/chatgpt 
 
Trish Uhl - https://www.linkedin.com/in/trishuhl/
 
Dr Nicky Terblanche - https://za.linkedin.com/in/dr-nicky-terblanche-phd-b004177
 
Association For Coaching – Technology and Innovation Series - https://www.associationforcoaching.com/page/technology_and_innovation_podcast_series
 
Evoach Podcast: https://www.evoach.com/the-future-of-coaching-podcast

Wednesday May 10, 2023

In this podcast episode, Phil explores the concept of being a highly sensitive person (HSP) with his guest, Gemma Sandwell, Energy Alignment Coach, Positive Psychology and Wellbeing Practitioner. They discuss the importance of boundaries and how managers and organisations can support and enable highly sensitive individuals to thrive in their work environment. They also touch on the topic of emotional labour and how it may already be happening for highly sensitive people, making it crucial for managers to create a psychologically safe environment. Overall, this podcast provides valuable insights into understanding and supporting highly sensitive individuals in the workplace.
 
References and links:
 
Warning - Carbon monoxide poisining story - timestamp: 20.36
 
Gemma Sandwell LinkedIn profile: https://www.linkedin.com/in/gemma-sandwell-b6518325/
 
Gemma Sandwell Instagram: https://www.instagram.com/iamgemmasandwell/ 
 
Gemma Sandwell Facebook: https://www.facebook.com/people/Gemma-Sandwell/pfbid037XtPJ4BKagiPxvqV8bqSMkjmpbCYeRWP2BdAsTD15smra3Vahiu68YKSWFB61bMHl/ 
 
Gemma Sandwell’s TedX Talk - Be a Tree: The Power of the Present https://www.youtube.com/watch?v=D3-8E_zn9bQ
 
Dr Elaine Aron - https://hsperson.com/
 
HSP Test - https://hsperson.com/test/highly-sensitive-test/ 
 
Book: The Highly Sensitive Person by Elaine Aron - https://hsperson.com/books/the-highly-sensitive-person/ 
 
Quiet: The Power of Introverts in a World That Can't Stop Talking - https://www.amazon.co.uk/Quiet-Power-Introverts-World-Talking/dp/0141029196
 
Katheines TEDx (which is about wellbeing strategy she did an amazing job!) 
https://youtu.be/GyGBt7VMwrQ
 
Linkedin Post about driving tests: https://www.linkedin.com/posts/gemma-sandwell-b6518325_driving-authenticity-coaching-activity-7034054175063736321-0tAu?utm_source=share&utm_medium=member_desktop
 
Sue Langley, a world leader in positive psychology and emotional intelligence - https://langleygroup.com.au/sue-langley-making-a-difference-in-the-world/
 
Emotional Badass podcast hosted by Nicky Eisenhower - https://www.youtube.com/watch?v=C5uIKwRZr8g
 
The Happiness Advantage by Shawn Achor - https://www.wob.com/en-gb/books/shawn-achor/happiness-advantage/9780307591555?cq_src=google_ads&cq_cmp=19658855653&cq_con=&cq_med=pla&cq_plac=&cq_net=x&gclid=EAIaIQobChMIkqff9ZDo_gIVitPtCh1cpQ6ZEAQYBSABEgLpc_D_BwE#NPB9780307591555 
 
TEDxBloomington - Shawn Achor - "The Happiness Advantage: Linking Positive Brains to Performance" - https://www.youtube.com/watch?v=GXy__kBVq1M 
 
Positivity: Groundbreaking Research To Release Your Inner Optimist And Thrive - https://www.amazon.co.uk/Positivity-Groundbreaking-Research-Release-Optimist/dp/1851687904
 
Episode 43 – Emotion at Work in Job Crafting with Rob Baker - https://emotionatwork.co.uk/episode-43-emotion-at-work-in-job-crafting-2/
 
Tailored Thinking – Rob Baker - https://tailoredthinking.co.uk/people
 
Episode 59 – Emotion at Work in Boundaries and Burnout - https://emotionatwork.co.uk/episode-59-emotion-at-work-in-boundaries-and-burnout/
 

Wednesday Jan 04, 2023

In this episode, Phil talks about boundaries, identities and different approaches to life. His guest isAngela Day, a business leader, Head of People, Risk and Compliance at Market Operator ServicesLimited (MOSL). MOSL are the market operator for the non-household water retail market inEngland and sit at the centre of the water industry.
Angela discusses MOSL's Diversity Society and how they have created an environment for people toshare their experiences to see the world through the eyes of others. This has been designed throughcolleague-led discussions that involve the entire organisation.  They go on to discuss how permission is one of the aspects developed to lead MOSL, with Angela providing examples of permission at a recent away day and other examples of how permission leadership demonstrates respect and improves buy-in from colleagues.References and links:
The Chimp Paradox - https://chimpmanagement.com/books-by-professor-steve-peters/the-chimp-paradox/ 
 
Ted Talk by Taiye Selasi – Don’t ask where I’m from, ask where I’m local -https://www.ted.com/talks/taiye_selasi_don_t_ask_where_i_m_from_ask_where_i_m_a_local?language=en 
 
Jeremy Clarkson and Megham Markle - https://www.usmagazine.com/celebrity-news/pictures/jeremy-clarkson-slammed-for-meghan-markle-comments-what-to-know/
 
Jia Wang PH.D. - Workplace Incivility: The Silent Epidemic - https://www.youtube.com/watch?v=X91ZElURMtA
 
Angela Day – MOSL - https://mosl.co.uk/about/mosl-team/19-angela-day
Angela Day LinkedIn - https://uk.linkedin.com/in/angela-day-a500b68
 
 
 
 
 

Thursday Jun 30, 2022

This episode of the Emotion at Work podcast looks at two different topics: boundaries and burnout. My guest in this episode, Kelly Swingler, is a coach, keynote speaker and author who has an array of experience in both topics which have an important role in our overall wellbeing.
 
Kelly discusses her own personal experience of moving towards burnout, outlines how this had manifested itself in her daily habits and routines, and talks of how this led her to start her own business. Kelly also shares and discusses the available research centred on the impact of burnout on women in the workplace.
 
References and links:
 
The packing bags mentioned by Kelly (who says to use them by rolling and flattening!):  https://nordace.com/en/product/nordace-siena-compression-packing-cube/
 
Deloitte Women at Work report: https://www2.deloitte.com/global/en/pages/about-deloitte/articles/women-at-work-global-outlook.html
 
McKinsey Report: https://www.mckinsey.com/~/media/mckinsey/business%20functions/people%20and%20organizational%20performance/our%20insights/women%20matter/women_matter_oct2008_english.pdf
 
Burnout podcast episode mentioned by Kelly: https://brenebrown.com/podcast/brene-with-emily-and-amelia-nagoski-on-burnout-and-how-to-complete-the-stress-cycle/
 
Book mentioned by Kelly: https://www.amazon.co.uk/Burnout-Solve-Your-Stress-Cycle/dp/1785042092/ref=asc_df_1785042092/?tag=googshopuk-21&linkCode=df0&hvadid=411246918865&hvpos=&hvnetw=g&hvrand=13366914573765310502&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=1006886&hvtargid=pla-862463984579&psc=1&th=1&psc=1&tag=&ref=&adgrpid=94876264008&hvpone=&hvptwo=&hvadid=411246918865&hvpos=&hvnetw=g&hvrand=13366914573765310502&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=1006886&hvtargid=pla-862463984579
 
Kelly’s book ‘Mind the Gap’: https://www.kellyswingler.com/mindthegap

Friday Apr 08, 2022

In this episode, looking at what can be defined as a sub-category of impression management, Phil turns to inspect the role of self presentation.
 
As noted in the episode, impression management and self presentation is “a goal-directed, conscious or unconscious attempt to influence the perceptions of others about a person, object, or event by regulating and controlling information in social interaction.”
 
In the workplace, being able to understand the way that someone is looking to present themselves, and then deducing what their goal may be in presenting themselves this way, can support us in how we build relationships and communicate.
 
To demonstrate this process, Phil revisits the data set used both in episode 54 and our recent piece of analysis: ‘“Smoking ruin”: failure or hard work? Analysing a real-life example of how people negotiate meaning in context.’ This data set is from Matt Hancock’s interview on Good Morning Britain on the one-year anniversary of the first COVID-19 lockdown.
 
Works mentioned:
 
‘“Smoking ruin”: failure or hard work? Analysing a real-life example of how people negotiate meaning in context’: https://community.emotionatwork.co.uk/folders/31
 
Impression Management in the Workplace: Research, Theory and Practice by Andrew J. DuBrin: https://www.waterstones.com/book/impression-management-in-the-workplace/andrew-j-dubrin/9780415871730
 
Erving Goffman and framing: https://www.amazon.co.uk/Frame-Analysis-Essay-Organization-Experience/dp/093035091X

Monday Jan 31, 2022

In this episode, I interview Krystal Wilkinson who is a researcher, practitioner, and senior lecturer at the Manchester Metropolitan University
 
Krystal joins me to discuss flexible working; a very topical and relevant practice which surrounds the present landscape of work. Krystal is keen to challenge the narrative that often sits around flexible working and the preconceived perceptions that many organisations and individual’s hold towards who should be eligible. We look at some of the normative assumptions in organisations around who qualifies for flexible-working, before discussing some of the work-life challenges and dilemmas which are identified and discussed in Krystal’s research.
 
Your resources for this episode:
 
Work-life challenges and dilemmas paper: https://journals.sagepub.com/doi/full/10.1177/0950017016677942
Perceptions of fairness paper: https://onlinelibrary.wiley.com/doi/full/10.1111/1748-8583.12181
Perinatal mental health & ‘rhythm intelligent managers’: https://onlinelibrary.wiley.com/doi/full/10.1111/1748-8583.12434
The short blog for CIPD Manchester: https://cipdmanchester.com/2022/01/04/the-potential-of-rhythm-intelligence/
Rouse et al. (2021) – where ‘rhythm intelligence’ came from: https://journals.sagepub.com/doi/full/10.1177/0266242620984739
Gatrell’s (2011) paper on secrecy, silence and supraperformance: https://onlinelibrary.wiley.com/doi/full/10.1111/j.1468-0432.2009.00485.x
Behson (forthcoming) book on ‘whole person workplace’: https://www.scottbehson.com/the-whole-person-workplace
 
If you want to get in touch with Krystal Wilkinson:
Krystal’s LinkedIn: https://www.linkedin.com/in/krystal-wilkinson-0650687a/
Twitter: @DrKrysWilkinson
Krystal’s Email: k.wilkinson@mmu.ac.uk
 
Learn more about Emotion at Work: https://www.emotionatwork.co.uk
Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/
Join the Emotion at Work Community: https://community.emotionatwork.co.uk/signup

Monday Dec 13, 2021

We are very excited to be publishing our latest piece of research into Emotional Wellbeing in the workplace. 
In our latest research we wanted to find out, from people like you, what are the variables that impact key wellbeing outcomes of the extents to which people:
1. Find pleasure in their work2. Recently experienced stress about their work3. Find their work keeps them awake at night
This podcast starts to dive into the detail of our findings which unveil the relationships between these outcomes and the variables we assessed. Where are the overlaps and correlations and where do the findings diverge?
If you want to access the report findings in detail please register here
https://mailchi.mp/emotionatwork/emotional-wellbeing-report
If you want to join the webinar that Phil mentions, you can do that here
https://mailchi.mp/emotionatwork/mailing-list
 

Wednesday Dec 01, 2021

COVID-19 has changed the landscape of work for many people and organisations. Shifting processes and leading teams in a hybrid way and/or a remote way has brought with it a myriad of challenges and considerations for people professionals and those in leadership positions.
 
In this episode, Phil is joined by Sumit Gupta who is a leadership coach and entrepreneur. Phil and Sumit discuss the role of creating a trustworthy culture through effective leadership, particularly in a hybrid and remote setting, which allows individuals to feel psychologically safe and can help them eliminate the need to wear a mask at work and conceal their true emotion(s).
 
The three attributes Sumit suggests help create this environment in a hybrid/remote setting, and those which are subsequently covered throughout this conversation, are:
 
Approach this style of leadership as new or different as opposed to difficult or challenging
Lead with trust
Ask questions with curiosity
 
All these components are discussed in detail throughout the episode before Sumit and Phil look to some of the potential myths which sit around leadership.
 
To find out more about Sumit:
 
LinkedIn: https://www.linkedin.com/in/sumit4all/
 
Email:  sumit@deployyourself.com
 
Website: https://www.deployyourself.com/
 
Links and references to the research and resources discussed in this episode are below:
 
Book: Conscious Business by Fred Kofman: https://www.waterstones.com/book/conscious-business/fred-kofman//9781622032020
 
Book: Conscious Capitalism by John Mackey: https://www.amazon.co.uk/Conscious-Capitalism-New-Preface-Authors/dp/1625271751
 
The Institute for Generative Leadership: https://generateleadership.com/building-your-leadership-muscle-program/
 
Join the Emotion at Work Community for FREE here: https://community.emotionatwork.co.uk/ 
 
Follow us on Instagram for exclusive Podcast updates: https://www.instagram.com/emotionatworkpodcast/ 
 
Learn more about Emotion at Work through our website: https://www.emotionatwork.co.uk 
 
Connect with Phil on LinkedIn: https://www.linkedin.com/in/phil-willcox-02013425 

Friday Nov 05, 2021

The keen eared listeners out there will realise that this is actually episode 54 not 55.  Sorry!!
Here is a link to the data set that we are analysing:
https://youtu.be/fGEUKQroPK0
Here is a link to the Co-operative Principle that I mention at around 5 minutes:
https://en.wikipedia.org/wiki/Cooperative_principle
Here is a link to the community where you can register for FREE to access the full report
https://community.emotionatwork.co.uk/signup
Here is a link to the podcast episode I mention at around 17 minutes on Impoliteness and Banter:
https://emotionatwork.podbean.com/e/episode-29-emotion-at-work-in-banter-impoliteness-and-power/
 
 

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The Emotion at Work Podcast

Publishing monthly since 2017, this podcast is about sharing ideas, insights, research, and experiences around Emotion in the workplace. Join Phil Willcox, the founder of Emotion at Work Consulting, as he explores the breadth and depth of emotions so you can use what is discussed to help enrich lives, and help protect others from harm in the workplace. Topic areas such as mental health, emotional intelligence, well being, language, and the power of emotions are covered. Phil shares personal insights and interviews experts in the fields to provide practical insight and take a deep dive into the human condition. Find podcast transcripts at https://www.emotionatwork.co.uk/podcast/ and connect with Phil on LinkedIn:https://www.linkedin.com/in/phil-willcox-02013425/

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