Thursday Jun 25, 2020

Episode 44 - Emotion at Work in Decision Making

In an unexpected turn of events for the podcast, my guest Simon Ashton from Phoenix Leaders mentions context before me.  We get into a lot of areas as this episode is the second-longest one to date.  Simon described this off-air as 'a bloody big topic' and I agree with him.  Decisions are massively influenced by what goes on inside our heads and by things that are happening or going on around us.  Therefore, this podcast has a number of different areas that we focus on.  The full list of all the key ideas/topics is covered in the Show Notes below with associated links to resources or definitions.
At about 1 hour and 3 minutes there is a bit of mild swearing so if you are listening with little ears around you may want to turn the volume down at that point.  
What I really enjoyed about this podcast is the conversational flow of it.  When I listened back in the edit I once again enjoyed being part of the conversation.   If you want to get hold of Simon you can find him here:
Your links and references to the key areas and ideas we discussed are below:
Around 1 minute I mention the Freakonomics podcast that you can find here -
Around 4 minutes Simon mentions the prisoner's dilemma
Around 5 minutes Simon mentions ‘dobbing in’ so if you are unfamiliar here is an explanation of the term
Around 16 minutes I mention the refractory period and here is an article on it
Around 19 minutes Simon mentions choice architecture and you can find out more about that here
Around 21 minutes Simon mentions the Chimp Paradox and while I don’t rate the book here is a link to it
At around 22 minutes we get into biases and heuristics and Simon mentions the book Thinking Fast and Slow by Daniel Kahneman 
Here is also a nifty infographic on the types of biases and heuristics
At around 25 minutes Simon mentions the World Economic Forum research into the skills that are needed, the report can be found here:
Around 30 minutes I mention Cliff Lansley and him being on the podcast in the past, here is the episode
At around 33 minutes we mention ‘Eat that frog by Brian Tracy’ here is a link to the book
At about the same time I mention a study about Parole and decision making, this is a 2016 paper that reviews the efficacy of the findings and gives some great references to other papers too
Around 36 minutes I mention decision fatigue, here is some more on that phenomenon
Around 45 minutes Simon mentions Zimbardo and ‘The Human Zoo’ which was a TV show and you can find out more about it here
Around 48 minutes Simon and I discuss 'Group Think' and you can find out more about that here
Around 50 minutes I mention and explore a cognitive bias called the 'Anchoring Heuristic' and you can get more about that here:
Around 1 hour and 5 minutes I talk about the oversimplification of 'System 1 and System 2' thinking, here is a link to a couple of nice pieces on it
Around 1 hour and 12 minutes I talk about Simon Sinek and his work on the importance of Purpose and here is a link to his most famous/popular book:
Around 1 hour and 16 minutes, I talk about generational differences and how (for me) they are not a thing.  You can find a piece from the Center For Evidence-Based Management here:
Around 1 hour and 18 minutes I talk about display rules and feeling rules and a previous episode of the podcast and all those links are here:
Around 1 hour and 22 minutes Simon mentions 'The Book of Beautiful Questions' and here is a link to it:
Around 1 hour 30 Simon mentions Brigadier General Matthew Broderick and his involvement with Hurricane Katrina and New Orleans, here is a link to an article on the topic pulling out some of the points Simon makes:
Around 1 hour 33 Simon talks about confirmation bias and you can find more on that here:
Around 1 hour 36 Simon mentions the 'Halo and Horns' phenomenon and you can find out more about that here:
Happy listening!
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