Wednesday Feb 05, 2020
Episode 40 - Emotion at Work in overlooked parts of conversation (AKA Non-lexical Vocalisations)
My guest for this podcast is Dr. Emily Hofstetter and we get into geeky (as is often the case with me) detail about linguistics, conservation analysis and what Emily calls 'non lexical vocialisations'. A more everyday term would be the non-word noises that feature in interaction. We talk about how her (and others) research can be really helpful for us to look at talk and conversation in the workplace.
Your references (as always)
around 6 minutes - https://www.streetwisdom.org/
around 12 minutes - Harvey Sacks was mentioned and this is a 1978 paper on turn-taking with Emanuel Schegloff and Gail Jefferson https://pure.mpg.de/rest/items/item_2376846_3/component/file_2376845/content
around 13 minutes - Non Lexical Vocialisation https://nonlexicalvocalizations.com/
around 16 minutes - we talk about turn-taking and here is a nice summary of this phenomenon from Stephen Levinson https://pure.mpg.de/rest/items/item_2193297/component/file_2240007/content
around 21 minutes - I ask Emily for a working definition of Conversation Analysis (CA) here is one from online https://www.communicationtheory.org/conversation-analysis/
around 36 minutes - this is the paper with Jessica Robles that I mentioned where I first found Emily's work https://www.academia.edu/download/57694512/SYMB_396_REV_EV.PDF
around 41 minutes - Emily mentions Sally Wiggins and her research into noises at mealtimes, here is a link to one of those papers on disgust http://www.diva-portal.org/smash/get/diva2:1143930/FULLTEXT02 or here for moments of pleasure https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6626903/
around 48 minutes - we talk about dis-preferred responses and here is a link to a chapter about conversation analysis including dispreferred responses https://s3.amazonaws.com/academia.edu.documents/43839945/The_Handbook_of_Applied_Linguistics_Team_Nanban_tmrg.pdf?response-content-disposition=inline%3B%20filename%3DThe_Handbook_of_Applied_Linguistics_Team.pdf&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAIWOWYYGZ2Y53UL3A%2F20200205%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20200205T145009Z&X-Amz-Expires=3600&X-Amz-SignedHeaders=host&X-Amz-Signature=81db1bc04945a4e9f8a59ba2e9ef364239c172c0059ce54b2a270c59e1be69f7#page=281
around 50 minutes- we talk about creaky voice, here is a link to a paper on that phenomenon https://www.researchgate.net/profile/Jody_Kreiman/publication/281119746_Acoustic_properties_of_different_kinds_of_creaky_voice/links/55d75bad08aeb38e8a85a866.pdf
around 56 minutes - we recommend some books, here are the links
More from Emily:
Twitter: https://twitter.com/EMdoesCA
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Learn more about Emotion at Work: https://www.emotionatwork.co.uk
Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/
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